Shortcuts are not creating tasks

Use this page when Siri, Shortcuts, App Intents, or Action Button workflows do not create or complete tasks as expected.

Confirm access

Quick Add and Complete Task App Intents require shared Pro access.

Open Pinwork and confirm access is active. If access is locked, restore purchases or choose a plan before trying the shortcut again.

Open Pinwork to process queued actions

Some automation actions queue work for the main app to process.

If a shortcut appeared to run but the task did not show up, open Pinwork. The app can process pending actions and refresh shared data.

Check default Quick Add destination

Quick Add from App Intents creates the task in your default Quick Add destination:

• Inbox
• Today
• Tomorrow

If the task was created but you cannot find it, check the destination setting and look in that list.

Check the sentence Pinwork received

The Quick Add App Intent queues your sentence for the main app, which runs Pinwork’s natural-language parser. For example, call dentist tomorrow #health can create a scheduled task with a tag.

Metadata commands currently use English grammar. A localized Siri invocation phrase starts the shortcut, but the task sentence still needs supported English phrasing for dates, tags, projects, recurrence, estimates, and calendar commands.

Invalid metadata does not discard the task

If Pinwork recognizes metadata but cannot apply it safely, the queued capture keeps the original title and uses the default Quick Add destination.

Complete Task picker cannot find a task

The Complete Task picker uses incomplete tasks from the widget snapshot or the broader intent task index.

If a task is missing:

• open Pinwork to refresh shared indexes
• confirm the task is incomplete
• search by title
• check whether the task is archived, done, or canceled

Waiting and Someday/Maybe tasks can appear if they are incomplete.

Action Button opens the wrong thing

Action Button behavior is configured in system settings.

Check which Shortcut or control the Action Button is assigned to. If needed, reassign it to the Pinwork action you want: Quick Add, Today, Inbox, or Upcoming.

Navigation did not happen

Navigation shortcuts store a pending destination for Pinwork to consume.

If the app does not consume the destination quickly, the target expires. Run the shortcut again or open Pinwork directly.

Navigation shortcuts can also be ignored while first-run navigation is locked.

Related

• Siri, Shortcuts, and Action Button
• Deep links
• Read-only recovery